Terms of Use
USER AGREEMENT
This User Agreement (hereinafter referred to as the “Agreement”) governs the relationship between the user (hereinafter referred to as the “User”) and the owner of the Aji application, “Neuro IT NF” LLP, registered in the Republic of Kazakhstan at: microdistrict Alatau, Daraboz Street, building 9, apt. 3, Almaty, 050067, Kazakhstan (hereinafter referred to as the “Service,” “Application,” or “Administration”) in relation to the use of the mobile and/or web application available on relevant platforms.
By using the Service, the User confirms their agreement with the terms of this Agreement. If the User disagrees with any part of this Agreement, they must stop using the Service.
1. General Provisions
1.1. Aji is a digital AI-assistant designed to enhance personal efficiency, combat procrastination, build positive habits, and achieve goals.
1.2. The Service provides Users with planning tools, analytics, an AI assistant, meditations, reflection features, a task system, and other functionalities.
1.3. The Service is not a medical, psychotherapeutic, or professional treatment tool and is not a substitute for consulting specialists. The User acknowledges and agrees that they are solely responsible for any decisions regarding their physical, psychological, or mental health made based on the Service’s recommendations.
1.4. The Administration does not guarantee and is not responsible for the accuracy, completeness, applicability, or effectiveness of any information, recommendations, advice, or content provided through the Service.
2. Registration and Access
2.1. To use the Service’s main features, the User must register by providing accurate information.
2.2. Registration is available via email or third-party services (Google, Apple, Facebook).
2.3. The User agrees not to use third-party login credentials without permission.
2.4. The User is responsible for maintaining the confidentiality of their login credentials and for all actions taken under their account.
2.5. The User agrees to promptly notify the Administration of any unauthorized use of their account or other security breaches.
2.6. The Administration reserves the right to suspend or terminate the User’s access to the Service at its discretion if it has reasonable grounds to believe that the terms of this Agreement have been or may be violated.
3. Functionality
3.1. The Service offers the following features to the User:
3.3. The User may use the features within the boundaries of the Service and in compliance with third-party rights and applicable law.
3.4. The Administration reserves the right to modify, add, or remove features of the Service without prior notice.
4. Points System
4.1. Users earn virtual points for completing actions in the Application, which have no monetary value.
4.2. Points are used for gamification and motivation: upgrading in-app elements, unlocking features, receiving achievements, etc.
4.3. Points are non-transferable, non-exchangeable, and non-refundable.
4.4. The Administration reserves the right to modify, cancel, or reset points at its discretion, including in cases of abuse, technical errors, or changes to the motivation system.
5. Subscription and Paid Features
5.1. The Service may include both free and paid features.
5.2. Subscription terms, including pricing, frequency, and trial periods, are provided in the Application or on the relevant platform (App Store, Google Play).
5.3. Users can cancel their subscription through their account settings.
5.4. Canceling a subscription does not entitle the User to a refund for any previously paid period, except when cancellation occurs within the 14-day refund period detailed in section 6.
5.5. The User guarantees that they use only legal and personally owned payment methods. Any attempts to pay using stolen, forged, or otherwise unauthorized payment methods are strictly prohibited and may result in immediate account termination and legal consequences.
5.6. The Administration reserves the right to change subscription terms and pricing with at least seven (7) days' prior notice to the User.
5.7. In case of technical errors in payment processing, automatic renewals, or other payment-related issues, the User agrees to first contact the Administration to resolve the problem before initiating disputes with payment systems or card-issuing banks.
6. Refund Policy
6.1. For purchases made through App Store/Google Play, their respective refund policies apply.
6.2. For purchases made directly through our website or platform:
a. We offer a 14-day money-back guarantee from the date of purchase.
b. To request a refund within this period, please contact us at magic@aji.top.
c. Refunds will be processed using the same payment method used for the original purchase.
d. We reserve the right to deny refund requests for:
- Services substantially consumed or used
- Custom or personalized services
- Cases where abuse of the refund policy is detected
6.3. BY AGREEING TO RECEIVE DIGITAL CONTENT IMMEDIATELY, YOU ACKNOWLEDGE THAT DELIVERY HAS BEGUN. However, this does not affect your right to a refund within the 14-day period if the service does not meet advertised specifications or if there are technical issues preventing proper use.
6.4. This Refund Policy is established by Neuro IT NF LLP, registered in Kazakhstan, which processes all transactions in accordance with both Kazakh law and applicable U.S. regulations.
7. Data Processing
7.1. Using the App involves collecting and processing personal data necessary for the provision of the Service.
7.2. The Privacy Policy is an integral part of this Agreement.
7.3. All data is processed in compliance with applicable laws and solely to improve the Service.
7.4. The User expressly and voluntarily consents to the collection and processing of all data provided, including sensitive data on physical, psychological, and mental state, health, habits, and behavior. This consent includes processing for analytics, personalization, improvement of the Service, and other purposes as described in the Privacy Policy.
7.5. The User has the right to access, correct, or delete their data following the procedure outlined in the Privacy Policy. Requests to delete data must be sent to magic@agi.top. The Administration agrees to process such requests within 30 (thirty) calendar days.
8. Limitation of Liability
8.1. The Service is not liable for:
8.3. The Administration’s total liability to the User related to the Service shall not exceed the amount actually paid by the User for the Service in the 12 (twelve) months prior to the incident.
8.4. The Administration shall not be liable for any indirect, incidental, special, or consequential damages, including data loss, loss of profit, property damage, or third-party claims arising from use of the Service.
8.5. The Administration is not responsible for failure to fulfill obligations due to force majeure events, such as natural disasters, epidemics, war, terrorism, public unrest, strikes, changes in legislation, government actions, network or equipment failures, hacker attacks, DDoS attacks, power outages, and other events beyond its reasonable control.
9. Intellectual Property Rights
9.1. All interface elements, texts, code, visuals, logos, and other materials are the intellectual property of the Administration or its partners and are protected by applicable law.
9.2. No materials from the Service may be copied, reproduced, or used without permission.
9.3. The User grants the Administration a non-exclusive, royalty-free, worldwide license to use content created and/or uploaded by the User, including text, images, and other materials, for the purpose of operating the Service, improvement, research, and development of new features.
9.4. The User guarantees they have all necessary rights to the content they upload or create and that such content does not violate the rights of third parties. The User agrees to indemnify the Administration for any losses resulting from third-party claims related to such content.
10. Changes to the Agreement
10.1. The Administration may amend this Agreement unilaterally.
10.2. The current version is published in the App or on the official website.
10.3. Continued use of the Service after changes implies acceptance of the new version.
10.4. The Administration agrees to notify Users of significant changes via in-app notifications or by email.
11. Maintenance and Updates
11.1. The Administration may suspend the Service for maintenance or updates. It is not liable for any resulting losses.
11.2. The Administration strives, but does not guarantee, 24/7 Service availability, excluding maintenance periods.
11.3. The User agrees to install updates promptly. The Administration is not liable for issues caused by outdated versions.
12. Account Termination
12.1. The User may delete their account at any time through App settings. Once confirmed, access will be permanently revoked.
12.2. Upon account deletion, the Administration ceases data processing except as required by law or to protect its legal interests.
12.3. Within 30 days of account deletion, the Administration deletes or anonymizes the User’s personal data according to the Privacy Policy.
12.4. Deleting an account does not cancel any financial obligations incurred prior and does not entitle the User to a refund.
13. Final Provisions
13.1. All disputes must first be resolved through negotiation. If unresolved, they shall be settled in court at the location of the Service owner.
13.2. This Agreement is governed by the laws of the Republic of Kazakhstan. Any disputes shall be resolved in the competent courts of Kazakhstan.
13.3. If any provision of this Agreement is held invalid or unenforceable, it shall be interpreted to best achieve its purpose, and the remaining provisions shall remain in force.
13.4. Failure or delay by the Administration in exercising rights under this Agreement does not constitute a waiver.
13.5. This Agreement constitutes the entire agreement between the User and the Administration regarding its subject matter and supersedes all prior agreements.
13.6. Any matters not covered herein shall be resolved in accordance with the laws of the Republic of Kazakhstan.
Last updated: April 15, 2024
Contact Information:
"Neuro IT NF" LLP
Alatau microdistrict, Daraboz Street, Building 9, Apt. 3, Almaty, 050067, Republic of Kazakhstan
Email: magic@aji.top
This User Agreement (hereinafter referred to as the “Agreement”) governs the relationship between the user (hereinafter referred to as the “User”) and the owner of the Aji application, “Neuro IT NF” LLP, registered in the Republic of Kazakhstan at: microdistrict Alatau, Daraboz Street, building 9, apt. 3, Almaty, 050067, Kazakhstan (hereinafter referred to as the “Service,” “Application,” or “Administration”) in relation to the use of the mobile and/or web application available on relevant platforms.
By using the Service, the User confirms their agreement with the terms of this Agreement. If the User disagrees with any part of this Agreement, they must stop using the Service.
1. General Provisions
1.1. Aji is a digital AI-assistant designed to enhance personal efficiency, combat procrastination, build positive habits, and achieve goals.
1.2. The Service provides Users with planning tools, analytics, an AI assistant, meditations, reflection features, a task system, and other functionalities.
1.3. The Service is not a medical, psychotherapeutic, or professional treatment tool and is not a substitute for consulting specialists. The User acknowledges and agrees that they are solely responsible for any decisions regarding their physical, psychological, or mental health made based on the Service’s recommendations.
1.4. The Administration does not guarantee and is not responsible for the accuracy, completeness, applicability, or effectiveness of any information, recommendations, advice, or content provided through the Service.
2. Registration and Access
2.1. To use the Service’s main features, the User must register by providing accurate information.
2.2. Registration is available via email or third-party services (Google, Apple, Facebook).
2.3. The User agrees not to use third-party login credentials without permission.
2.4. The User is responsible for maintaining the confidentiality of their login credentials and for all actions taken under their account.
2.5. The User agrees to promptly notify the Administration of any unauthorized use of their account or other security breaches.
2.6. The Administration reserves the right to suspend or terminate the User’s access to the Service at its discretion if it has reasonable grounds to believe that the terms of this Agreement have been or may be violated.
3. Functionality
3.1. The Service offers the following features to the User:
- Mini-tests for initial diagnostics;
- Task and habit management;
- Goal setting and "wheel of life" analysis;
- AI-assistant interaction;
- Meditation listening;
- Activity-based analytics and recommendations;
- A point-based motivation system.
3.3. The User may use the features within the boundaries of the Service and in compliance with third-party rights and applicable law.
3.4. The Administration reserves the right to modify, add, or remove features of the Service without prior notice.
4. Points System
4.1. Users earn virtual points for completing actions in the Application, which have no monetary value.
4.2. Points are used for gamification and motivation: upgrading in-app elements, unlocking features, receiving achievements, etc.
4.3. Points are non-transferable, non-exchangeable, and non-refundable.
4.4. The Administration reserves the right to modify, cancel, or reset points at its discretion, including in cases of abuse, technical errors, or changes to the motivation system.
5. Subscription and Paid Features
5.1. The Service may include both free and paid features.
5.2. Subscription terms, including pricing, frequency, and trial periods, are provided in the Application or on the relevant platform (App Store, Google Play).
5.3. Users can cancel their subscription through their account settings.
5.4. Canceling a subscription does not entitle the User to a refund for any previously paid period, except when cancellation occurs within the 14-day refund period detailed in section 6.
5.5. The User guarantees that they use only legal and personally owned payment methods. Any attempts to pay using stolen, forged, or otherwise unauthorized payment methods are strictly prohibited and may result in immediate account termination and legal consequences.
5.6. The Administration reserves the right to change subscription terms and pricing with at least seven (7) days' prior notice to the User.
5.7. In case of technical errors in payment processing, automatic renewals, or other payment-related issues, the User agrees to first contact the Administration to resolve the problem before initiating disputes with payment systems or card-issuing banks.
6. Refund Policy
6.1. For purchases made through App Store/Google Play, their respective refund policies apply.
6.2. For purchases made directly through our website or platform:
a. We offer a 14-day money-back guarantee from the date of purchase.
b. To request a refund within this period, please contact us at magic@aji.top.
c. Refunds will be processed using the same payment method used for the original purchase.
d. We reserve the right to deny refund requests for:
- Services substantially consumed or used
- Custom or personalized services
- Cases where abuse of the refund policy is detected
6.3. BY AGREEING TO RECEIVE DIGITAL CONTENT IMMEDIATELY, YOU ACKNOWLEDGE THAT DELIVERY HAS BEGUN. However, this does not affect your right to a refund within the 14-day period if the service does not meet advertised specifications or if there are technical issues preventing proper use.
6.4. This Refund Policy is established by Neuro IT NF LLP, registered in Kazakhstan, which processes all transactions in accordance with both Kazakh law and applicable U.S. regulations.
7. Data Processing
7.1. Using the App involves collecting and processing personal data necessary for the provision of the Service.
7.2. The Privacy Policy is an integral part of this Agreement.
7.3. All data is processed in compliance with applicable laws and solely to improve the Service.
7.4. The User expressly and voluntarily consents to the collection and processing of all data provided, including sensitive data on physical, psychological, and mental state, health, habits, and behavior. This consent includes processing for analytics, personalization, improvement of the Service, and other purposes as described in the Privacy Policy.
7.5. The User has the right to access, correct, or delete their data following the procedure outlined in the Privacy Policy. Requests to delete data must be sent to magic@agi.top. The Administration agrees to process such requests within 30 (thirty) calendar days.
8. Limitation of Liability
8.1. The Service is not liable for:
- Any actions taken by the User based on AI recommendations;
- Downtime due to maintenance, equipment failure, or third-party disruptions;
- Losses caused by incorrect use of the Service.
8.3. The Administration’s total liability to the User related to the Service shall not exceed the amount actually paid by the User for the Service in the 12 (twelve) months prior to the incident.
8.4. The Administration shall not be liable for any indirect, incidental, special, or consequential damages, including data loss, loss of profit, property damage, or third-party claims arising from use of the Service.
8.5. The Administration is not responsible for failure to fulfill obligations due to force majeure events, such as natural disasters, epidemics, war, terrorism, public unrest, strikes, changes in legislation, government actions, network or equipment failures, hacker attacks, DDoS attacks, power outages, and other events beyond its reasonable control.
9. Intellectual Property Rights
9.1. All interface elements, texts, code, visuals, logos, and other materials are the intellectual property of the Administration or its partners and are protected by applicable law.
9.2. No materials from the Service may be copied, reproduced, or used without permission.
9.3. The User grants the Administration a non-exclusive, royalty-free, worldwide license to use content created and/or uploaded by the User, including text, images, and other materials, for the purpose of operating the Service, improvement, research, and development of new features.
9.4. The User guarantees they have all necessary rights to the content they upload or create and that such content does not violate the rights of third parties. The User agrees to indemnify the Administration for any losses resulting from third-party claims related to such content.
10. Changes to the Agreement
10.1. The Administration may amend this Agreement unilaterally.
10.2. The current version is published in the App or on the official website.
10.3. Continued use of the Service after changes implies acceptance of the new version.
10.4. The Administration agrees to notify Users of significant changes via in-app notifications or by email.
11. Maintenance and Updates
11.1. The Administration may suspend the Service for maintenance or updates. It is not liable for any resulting losses.
11.2. The Administration strives, but does not guarantee, 24/7 Service availability, excluding maintenance periods.
11.3. The User agrees to install updates promptly. The Administration is not liable for issues caused by outdated versions.
12. Account Termination
12.1. The User may delete their account at any time through App settings. Once confirmed, access will be permanently revoked.
12.2. Upon account deletion, the Administration ceases data processing except as required by law or to protect its legal interests.
12.3. Within 30 days of account deletion, the Administration deletes or anonymizes the User’s personal data according to the Privacy Policy.
12.4. Deleting an account does not cancel any financial obligations incurred prior and does not entitle the User to a refund.
13. Final Provisions
13.1. All disputes must first be resolved through negotiation. If unresolved, they shall be settled in court at the location of the Service owner.
13.2. This Agreement is governed by the laws of the Republic of Kazakhstan. Any disputes shall be resolved in the competent courts of Kazakhstan.
13.3. If any provision of this Agreement is held invalid or unenforceable, it shall be interpreted to best achieve its purpose, and the remaining provisions shall remain in force.
13.4. Failure or delay by the Administration in exercising rights under this Agreement does not constitute a waiver.
13.5. This Agreement constitutes the entire agreement between the User and the Administration regarding its subject matter and supersedes all prior agreements.
13.6. Any matters not covered herein shall be resolved in accordance with the laws of the Republic of Kazakhstan.
Last updated: April 15, 2024
Contact Information:
"Neuro IT NF" LLP
Alatau microdistrict, Daraboz Street, Building 9, Apt. 3, Almaty, 050067, Republic of Kazakhstan
Email: magic@aji.top